We ship ALL orders within 1-3 business days

Most of the time orders processed before 12 PM (PST) usually ships out SAME DAY

All shipments leave our facility at 1 PM (PST) so orders placed after 12:01 PM (PST) will ship the next business day.

There is no weekend pickup or delivery for One-Day or Two-Day Shipping methods.

All shipments include an email confirmation of a tracking number.

*PLEASE NOTE: Please visit the designated shipping website after 5 P.M. Pacific Standard Time (PST). If you are currently viewing the tracking number immediately after the email was generated you will retrieve an INVALID tracking number. Tracking information will update on the website once the package is picked up by the courier.

Shipping Delivery Details

CoconutandSoy.com strives on same day processing and shipping and most of the time orders processed before 12 PM (PST) usually ships out the same day.

All shipments leave our facility at 1 PM (PST) so orders placed after 12:01 PM (PST) will ship the next business day.

If you would like a guaranteed delivery date, please choose an upgraded shipping please call us at 941-479-9295.

*Please note that these are general delivery times estimated by the shipping carrier and estimated arrival times can change at any given time.

USPS Arrival Times:

  • USPS First Class Mail — 2 to 6 Business Days
  • USPS Priority Mail — 1 to 3 Business Days
  • USPS Express Mail — 1 to 2 Business Days

* USPS transit times are estimated and cannot be guaranteed.

Delivery Delays

Once CoconutandSoy.com has handed the package over to USPS, it is now their responsibility. We do not guarantee transit times, if you are experiencing issues with your package in transit, please contact USPS directly at 1-800-275-8777.

Packages Marked as Delivered and Never Received

In the event your package has been lost, please file a claim with USPS by calling 1-800-275-8777. A package USPS has marked as “Delivered” to the shipping address on file will not qualify for reimbursement. Please contact us if you need us to further investigate the issue.

Billing & Shipping

We ship all packages in a plain box with absolutely no product labels of any kind. The name that appears on your Billing Statement will be “CoconutandSoy” and will not reference any particular product.

Packages returned to sender

Packages that are returned to us due to an incorrect address provided by the customer or are refused will not be refunded. By agreeing to all of the above, we strongly urge to carefully look at your order details before making the final completion of your purchase.